Question 1

How do I book an appointment?

Accepted Answer

Search for a business, select a service, choose a date and time, and confirm your booking. You'll receive a confirmation email with all the details.

Question 2

Can I cancel or reschedule my booking?

Accepted Answer

Yes, you can cancel or reschedule from your bookings page. Please check the business's cancellation policy, as some may have a minimum notice period.

Question 3

How do I register my business?

Accepted Answer

Click 'Register Business' in the navigation, create your account, choose a subscription plan, and follow the setup wizard to configure your business profile, services, and schedule.

Question 4

Is Salonify free to use for customers?

Accepted Answer

Yes, creating an account and booking appointments is completely free for customers. You only pay for the services you book.

Question 5

How do payments work?

Accepted Answer

Payments are processed securely through Stripe. Depending on the business, you may pay online at booking or at the salon after your appointment.

Question 6

How do I leave a review?

Accepted Answer

After your appointment, you can leave a review from your bookings page. Your honest feedback helps other customers and the business.

Aide

Email Support

Live Chat

Frequently Asked Questions